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- Survey

Please take a few minutes to complete our survey, to help us help you better. (All fields are optional.) Any and all feedback is welcome, no matter how big or small it may seem.

SOFTWARE
How often do you use our software?

Very often (e.g. near daily)
Somewhat often
Seldom
Only trialled it
Often in the past, but not anymore
Never
Which products have you primarily used?
TLex
tlTerm
tlCorpus
tlDatabase
Swahili - English Dictionary
Zulu - English Dictionary
Other:
Overall, how satisfied are/were you with the software

Not at all satisfied
Somewhat Satisfied
Neutral
Satisfied
Very Satisfied

Optionally, please explain your answer:
What improvements would you most like to see in our software? (This could be new features, new software products, changes to existing features, or even just fixing of 'annoyances'.)
How well would you say you know our software?

Not at all
A little
Moderately well
Very well
Expert user
What do/did you like most about the software?
What do/did you dislike most about the software, if anything?
Would you recommend our software to others?

No
Unsure
Yes

Optionally, please explain why / why not:
CUSTOMER SUPPORT
Have you ever contacted our customer service?

Yes
No
If "Yes", how satisfied were you with the reponse?

Not at all satisfied
Somewhat Satisfied
Neutral
Satisfied
Very Satisfied

Optionally explain your answer:
WEBSITE
How would you rate our website?

Poor
Could be better
Neutral / Don't know
Good
Very good

Optionally explain your answer:
GENERAL
Any general comments, suggestions or requests?
OPTIONAL DETAILS
You may optionally fill in your details below, or simply leave blank to remain anonymous.

(Optional) Name:

(Optional) Organisation:

(Optional) E-Mail Address: